•Making outbound collection calls in a professional manner while keeping and improving customer relations.
•Resolves issues if any while applying good customer service in a timely manner.
•Remind & Collect debtors payments in accordance with payment due dates.
•Identify collection related issues and discuss them with management.
•Review and monitor assigned accounts and all applicable collection reports.
•Provide timely follow-up on payment arrangements.
Experience and Skills
•The ideal candidate for this position will have a minimum of 1 year of corporate/banking collections experience including interaction with a large customer base.
•Strong communication, problem solving and analytical skills required
•Ability to work independently and to adapt to a fast changing environment.
•Experience in a debt collection environment is preferred but not required.
•Must have attention to detail with an eye for accuracy.
•Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Job Info & Requirement
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