Debt Collection Specialist

smart solution
Today 12:40

Job Description

Responsibilities
•Making outbound collection calls in a professional manner while keeping and improving customer relations.
•Resolves issues if any while applying good customer service in a timely manner.
•Remind & Collect debtors payments in accordance with payment due dates.
•Identify collection related issues and discuss them with management.
•Review and monitor assigned accounts and all applicable collection reports.
•Provide timely follow-up on payment arrangements.

Experience and Skills
•The ideal candidate for this position will have a minimum of 1 year of corporate/banking collections experience including interaction with a large customer base.
•Strong communication, problem solving and analytical skills required
•Ability to work independently and to adapt to a fast changing environment.
•Experience in a debt collection environment is preferred but not required.
•Must have attention to detail with an eye for accuracy.
•Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Job Info & Requirement

Contract Type
Full-time
Job Type
Executive
Job Categories
Customer Svc/Call Centre
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Language Required
English, Bahasa Malaysia
Own Transport
None
Experience Level
1-3 years | 3-5 years
Minimum Education Required
Min PMR/SPM

Salary & Other Benefits

Maximum Salary
RM 1 500 - 2 000 per month
Other Benefit (Optional)
1- Commission
2- Cash Incentive
3- EPF & SOCSO

Company Info

Company Name
smart solution
Company Description
debt recovery
Size
100-500 employees
Company Website
www.smartsolution.asia

Contact smart solution

7020

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